Partner Mail R1 - Automated Attendant Greeting

This system uses TWO recordings to make up the entire Automated Attendant Greeting. The first is a short recording, called the "Automated Attendant Greeting", and goes something like: "Thank you for calling XYZ company, your international source for widgets." The main recording is called the "Automated Attendant Prompt" and is the continuation of the message: "If you know your party's extension number, you may enter it at any time. For John Doe, enter extension .....". The system plays both recordings in sequence to make up the entire message.

Once you have prepared your script, and determined which portion will be the Greeting and which part will be the Prompt, proceed as follows:

  1. Press "Chk Msg's"

  2. When the Voice Mail system answers, enter 9997#

  3. Enter the PASSWORD and press #

  4. Press 9 for programming

  5. Press 7 for System Greetings

  6. Press 3 for the Automated Attendant Greeting

  7. Press 1 for the Day Mode or 2 for the Night Mode

  8. Press 1 to record a New Greeting

  9. Wait for the BEEP, then record the Greeting

  10. Press 1 at the END of the Greeting

  11. Press 23 to play back the Greeting

  12. If the Greeting is OK, press *# to Approve. If you need to re-record the Greeting, press 21 and return to step 9

  13. Press *# to backup

  14. Press *# to backup again

  15. Press *# again to back up one more level

  16. Press 3 for the Automated Attendant

  17. Press 1 for the Day Mode or 2 for the Night Mode

  18. Press 6 to Modify

  19. Press *# to keep the Selector Codes the same

  20. Press # to keep the "Dial 0/Timeout" option the same

  21. Press 1 to record a New Prompt

  22. Wait for the BEEP, then record the Prompt

  23. Press 1 at the END of the Prompt

  24. Press 23 to play back the Prompt

  25. If the Prompt is OK, press *# to Approve. If you need to re-record the Prompt, press 21 and return to step 9

  26. Press **9 to disconnect