Resetting a Mailbox Password

 

  1. Press "Chk Msg's"

  2. When the Voicemail System answers, dial 0#

  3. Enter 1-2-3-4-5-6-#

  4. Enter 9 for programming

  5. Enter 2 for Extensions

  6. Dial the Extension Number and press #

  7. Press 3 to reinitialize the password

  8. Enter *-*-9 to disconnect

NOTE: This actually ERASES the current password. The next step is for the user to log into their mailbox. When prompted for their password, enter JUST THE "#" SIGN. They will then be prompted to enter a new password and # sign.